4.2

Network Connection

The process of network connection of the applicants` electricity receivers to JSC Tyumenenergo electrical grid

To arrange interaction with the service users beginning from 2007 JSC Tyumenenergo arranged Customer Service Centre.

Customer Service Centre operating is based on “one counter” principle. As of the end of 2014, it included the Central Office within the executive directorate, nine regional departments based on Company branches, and supplementary offices in territorial grid companies of Tyumen, Surgut and Nizhnevartovsk.

Customer Service Centre activity in the part of performance of JSC Tyumenenergo network connection is aimed at improvement of quality and efficiency of order taking from consumers, provision of information on the procedure and document movement. More detailed information on work of JSC Tyumenenergo Customer Service Centre is presented in Chapter “Client-Oriented Approach”.

Functional “Client`s Personal Account” was introduced, enabling filing and tracking of applications for network connection up to 150 kW

The process of network connection of the applicants` electricity receivers to JSC Tyumenenergo electrical grid is performed in accordance with the applicable Russian laws.

In 2014, JSC Tyumenenergo made 5523 contracts for network connection with total power of 834.7 MW.

Signed contracts number breakdown
per tariff types

Signed contracts number breakdown per tariff types

Scope of Network Connection Demand

In 2014, JSC Tyumenenergo received 6393 applications for network connection with the total capacity of 993.440 MW. As compared to similar 2013 indicators, the number of applications reduced by 2.1%, and the scope of the applied capacity increased by 5.9%.

Power range by voltage levels Up to 15 kW From 15 to 150 kW From 150 to 670 kW More than 670 kW Electric Energy Industrial Facilities Total
2012
Number of applications for network connection, units 5 249 336 151 138 0 5 874
for total power, kW 57 869 17 467 46 379 688 374 0 810 089
Number of contracts awarded for network connection, units 4 940 296 102 106 1 5 445
for total power, kW 53 808 15 150 26 180 487 445 36 000 618 583
2013
Number of applications for network connection, units 5 745 416 136 233 1 6 531
for total power, kW 69 154 27 433 48 943 756 884 36 000 938 414
Number of contracts awarded for network connection, units 5 730 359 106 204 1 6 400
for total power, kW 68 730 26 897 37 075 569 895 36 000 738 597
2014
Number of applications for network connection, units 5 726 383 136 146 2 6 393
for total power, kW 72 576 22 508 39 635 823 320 34 700 992 739
Number of contracts awarded for network connection, units 4 936 265 51 271 0 5 523
for total power, kW 63 900, 5 13 225, 1 14 724, 4 742 884, 7 0 834 734, 7

Implemented Network Connection Demand

In 2014, activities were completed and network connection was performed on 4573 contracts with the total capacity of 1,408.528 MW. The total number of the contracts executed, compared to 2013, was reduced by 18.6% and the amount of the tied-in capacity was reduced by 14.6%.

Power range by voltage levels Connection statistics
2012 2013 2014
Number of executed applications for network connection, units For total power, kW Number of executed applications for network connection, units For total power, kW Number of executed applications for network connection, units For total power, kW
up to 15 kW, total 3 196 31 128 5 185 51 447 4 183 49 796
including private customers 2 899 28 817 4 818 48 427 3 916 46 468
from 15 to 150 kW 191 9 235 292 15 330 223 13 009
from 150 to 670 kW 53 19 324 81 26 394 69 21 003
more than 670 kW 37 488 903 66 1 537 801 101 1 324 885
Total 3 481 548 590 5 624 1 630 972 4 576 1 408 693

Applications breakdown per sectors, %

Applications breakdown per sectors, %

Applied capacity breakdown per sector, %

Applied capacity breakdown per sector, %

Result of Financial and Economic Activities on Network Connection for 2014

Result of Financial and Economic Activities on Network Connection for <nobr>2014</nobr>